DOI: https://doi.org/10.24464/jjs.6.2_1
Online Academic Event Interaction Platform: Case Studies in Three Japanese Domestic Conferences
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Takeshi Kurata
Human Augmentation Research Center (HARC), National Institute of Advanced Industrial Science and Technology (AIST)
https://orcid.org/0000-0002-6380-2823
https://researchmap.jp/kurata/
- Ryosuke Ichikari Human Augmentation Research Center (HARC), National Institute of Advanced Industrial Science and Technology (AIST)
- Nami Iino Informatics Principles Research System, National Institute of Informatics (NII)
- Yoshiyuki Kobayashi Human Augmentation Research Center (HARC), National Institute of Advanced Industrial Science and Technology (AIST)
- Koichiro Eto Human Augmentation Research Center (HARC), National Institute of Advanced Industrial Science and Technology (AIST)
- Takuichi Nishimura Transformative Knowledge Management Research Area, Japan Advanced Institute of Science and Technology (JAIST)
DOI:
https://doi.org/10.51094/jxiv.462Keywords:
Online academic event, Online interaction platform, Post-COVID society, Case studyAbstract
Due to the COVID-19 crisis, many collaborative activities including academic events have been held online. The purpose of this study is to contribute to serviceology by summarizing the findings on online academic events and the online interaction platforms (OIPs) as their service encounters. In this paper, we first outline how each OIP, such as Zoom, oVice, and Slack, was chosen in three online academic events, which we actually operated, in terms of the interaction manner of each session. After reporting on the OIP log analysis and questionnaires, we discuss the comparison between on-site venues and the OIPs as well as the usage barriers and social acceptance of the OIPs. The findings include (1) the functions that OIPs should provide especially in peripheral states of interaction process, such as "seeping-out" of the lively atmosphere, "looking around and listening in" in poster sessions, and "spontaneous interaction among participants," have more than minor impacts on the evaluation of OIPs, (2) the degree of acceptance of OIPs depends on the balance of various factors such as usage barriers, maturity, familiarity, accessibility, and risks, in addition to the various values provided for synchronous and asynchronous interactions, etc.
Conflicts of Interest Disclosure
There is no conflict of interest for all authors.Downloads *Displays the aggregated results up to the previous day.
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Kurata, T., Ichikari, R., Iino, N., Kobayashi, Y., Eto, K., Nishimura T. (2022). Online Academic Event Interaction Platform: Case Discussion of HARCS, HCG Symposium, and Japanese Conference of Society for Serviceology, Japanese Journal of Serviceology, Vol.6, No.2, pp.1-12, https://doi.org/10.24464/jjs.6.2_1 (Written in Japanese)
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Submitted: 2023-07-27 09:25:18 UTC
Published: 2024-10-24 00:48:29 UTC
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Copyright (c) 2024
Takeshi Kurata
Ryosuke Ichikari
Nami Iino
Yoshiyuki Kobayashi
Koichiro Eto
Takuichi Nishimura
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
