Online Academic Event Interaction Platform: Case Studies in Three Japanese Domestic Conferences

Takeshi Kurata; Ryosuke Ichikari; Nami Iino; Yoshiyuki Kobayashi; Koichiro Eto; Takuichi Nishimura

doi:10.51094/jxiv.462

##article.authors##

Takeshi Kurata Human Augmentation Research Center (HARC), National Institute of Advanced Industrial Science and Technology (AIST) https://orcid.org/0000-0002-6380-2823 https://researchmap.jp/kurata/
Ryosuke Ichikari Human Augmentation Research Center (HARC), National Institute of Advanced Industrial Science and Technology (AIST)
Nami Iino Informatics Principles Research System, National Institute of Informatics (NII)
Yoshiyuki Kobayashi Human Augmentation Research Center (HARC), National Institute of Advanced Industrial Science and Technology (AIST)
Koichiro Eto Human Augmentation Research Center (HARC), National Institute of Advanced Industrial Science and Technology (AIST)
Takuichi Nishimura Transformative Knowledge Management Research Area, Japan Advanced Institute of Science and Technology (JAIST)

DOI:

https://doi.org/10.51094/jxiv.462

キーワード:

Online academic event、 Online interaction platform、 Post-COVID society、 Case study

抄録

Due to the COVID-19 crisis, many collaborative activities including academic events have been held online. The purpose of this study is to contribute to serviceology by summarizing the findings on online academic events and the online interaction platforms (OIPs) as their service encounters. In this paper, we first outline how each OIP, such as Zoom, oVice, and Slack, was chosen in three online academic events, which we actually operated, in terms of the interaction manner of each session. After reporting on the OIP log analysis and questionnaires, we discuss the comparison between on-site venues and the OIPs as well as the usage barriers and social acceptance of the OIPs. The findings include (1) the functions that OIPs should provide especially in peripheral states of interaction process, such as "seeping-out" of the lively atmosphere, "looking around and listening in" in poster sessions, and "spontaneous interaction among participants," have more than minor impacts on the evaluation of OIPs, (2) the degree of acceptance of OIPs depends on the balance of various factors such as usage barriers, maturity, familiarity, accessibility, and risks, in addition to the various values provided for synchronous and asynchronous interactions, etc.

利益相反に関する開示

There is no conflict of interest for all authors.

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